Digital Risks Manage

A Blue Chip technology company needed support developing and delivering a third-party audit programme. Their aim was to enhance security and compliance across their global network of customer service centres.

Control Risks created a comprehensive audit framework and programme to evaluate security and privacy controls across the service centres. We sent our experts in-person to several customer service locations to help conduct onsite audits, ensuring nothing was missed.

With our support, the company saw huge improvement in security and privacy controls across the organisation. The structured audit programme prepared the client’s security team for future audits by providing a clear schedule and defined responsibilities. The client came away with fortified security measures across their customer service centres. This ensured robust protection of sensitive information and set a foundation for continuous improvement and readiness to tackle future security challenges.

A global pharmaceutical company needed to bolster cyber resilience and crisis preparedness across its operations. The pharmaceutical industry is one in which digital threats are rapidly evolving and the stakes are high. This company wanted to enhance its capabilities in handling potential cyber crises and also increase awareness of digital threats among its executives and business leaders. These initiatives were driven by the need to protect sensitive health data and proprietary research, as well as to maintain stakeholder trust.

In response, our Digital Risks team developed a comprehensive training retainer tailored to the pharmaceutical company. The programme included a series of cyber crisis management exercises. Within this series were three complex simulations designed to test and refine the company’s response strategies under pressure. The retainer also provided targeted security awareness sessions for executives and business leaders across each business unit. To support ongoing risk management and response capabilities, our experts participated in monthly meetings and offered on-call advisory services.

The client came away with significantly enhanced cyber resilience. Through the customised training and crisis simulations, the company's leadership and critical personnel developed a deeper understanding of potential cyber threats and improved their ability to respond effectively to incidents. This proactive approach not only strengthened the company's security posture but also reinforced its commitment to safeguarding its critical digital assets. The pharmaceutical company continued its operations with increased confidence in its ability to manage and mitigate digital threats in a complex global landscape.

An international NGO with operations spanning Africa, the Caribbean, China, South Asia, Southeast Asia and the US faced the challenge of operating in diverse and complex environments. Each presented unique geopolitical and regional risks. To safeguard its operations, workforce, reputation and local partnerships, the NGO wanted to proactively enhance its risk management capabilities with a comprehensive approach. They needed to pre-emptively identify and respond to potential risks associated with its global programmes, partners and personnel.

The NGO brought on Control Risks to develop a holistic security programme encompassing information governance and management, security framework implementation, awareness and capacity building, country-specific risk assessments, cyber intelligence, and situational crisis response.

Our team of specialists in threat intelligence, response and security consulting collaborated to design and implement a security programme tailored to the NGO's specific needs and operational complexities. Our aim was to equip the NGO with the necessary tools and strategies to effectively assess and manage risks.

By providing thorough risk assessments and actionable strategies, our team enabled the NGO to allocate appropriate budgets and resources. This ensured robust risk management and supported the successful continuation of the organisation’s global operations. Empowered by its partnership with Control Risks, the NGO overcame the challenges of its wide operational footprint.