When a leading global FinTech firm faced mounting litigation and regulatory scrutiny, they turned to Control Risks for fully managed eDiscovery services. Leveraging RelativityOne and our custom development capabilities, we helped streamline workflows, reduce costs, and meet aggressive deadlines, all while maintaining defensibility and transparency.
Mounting pressure from regulators
Our client, a major US-based financial services and FinTech firm facilitating stock trades and cryptocurrency transactions, was under pressure. With a rapidly expanding docket of class action lawsuits and investigations from the SEC, DOJ, FINRA, and over a dozen from the State Attorneys General office, they needed a discovery partner who could move fast, scale effortlessly, and deliver with precision.
Our agile approach to complex eDiscovery demands
Control Risks deployed a dedicated team spanning Digital Forensics, Project Management, and Operations to manage a continuous stream of requests from both the client and its outside counsel.
The multidisciplinary provided:
- Comprehensive data collection from a range of sources including Google Mail, Google Docs, Google Chat, Slack, Box, Smarsh archives, Bloomberg Messages, mobile texts, and customer support call audio
- Embedded expertise through two dedicated forensic consultants with client-issued laptops for seamless collaboration
- Customised development with tools to parse and analyze massive volumes of Slack data in RelativityOne and automation to re-use productions across multiple State AG inquiries
- 24/7 daily support that provided counsel with real-time access to our experts and rapid turnaround for fast-moving matters
Delivering confidence and results
Through intense periods of regulatory scrutiny, Control Risks became a trusted extension of the client’s legal and compliance teams. Our deep understanding of their data governance and IT infrastructure enabled us to respond quickly and accurately to discovery demands, earning the confidence of both internal stakeholders and external counsel.
By the Numbers:
- 60+ Statements of Work delivered in the past 36 months
- 40 million+ Slack messages and attachments collected and processed
- Data from 175+ custodians managed
- 400+ productions delivered to regulators
- 3 dedicated discovery project managers supporting the client
Our custom development capabilities, paired with RelativityOne, did more than manage data - they became indispensable tools for proactively and efficiently addressing discovery challenges.