The first step in effective crisis management is to understand the specific and unique threats and risks to your organisation. Our consultants have specialist knowledge across a wide range of issues including fraud, terrorism, pandemic, kidnap, extortion and animal rights and activist extremism. Using a business impact analysis, we help clients understand their vulnerability. We equip them to answer the questions: What are the processes, people and systems that we could not survive without? And what can we do to protect them?
With an understanding of our client, their culture and business environment, our consultants can start planning and implementing the crisis management system. We will help integrate the crisis plans into management structures, incorporating any response and recovery plans that may exist or may need to be created. We help you select and implement tools for incident reporting, communicating with internal and external stakeholders, and collecting and disseminating information.
Where clients already have plans in place, our consultants’ experience qualifies them to review the plans and make recommendations for improvements. We also work with clients to test their crisis management preparedness, allowing plans to be modified to take account of changes. This enables the team as a whole to maintain familiarity with the systems in place and also to run through scenarios involving current threats.
In the event of a crisis, our consultants can offer expert assistance to help our clients respond effectively.
For more information on our crisis management services please contact us